File Preparation

Letterpress / Foil Stamping File Preparation

• We can only accept artwork in Ai, EPS, or PDF
• All fonts converted to outlines.
• Minimum font size is 6pt, and a minimum line weight is .25pt
• No photo, No gradients, No large solid areas printing
• Pantone uncoated color only, no CMYK
• Oil-based Letterpress ink and Metallic ink (gold, silver)
• Foil colors: Gold, Silver, Copper, White, Black,Red, Blue, and Green

Finishing Options

• One mask file for each option (Letterpress/Foil Stamping)
• Clearly indicate the option and the printing side

- Front_Letterpress.pdf
- Back_Gold_Foil.pdf

CMYK Offset Printing File Preparation

• We accept artwork in Ai, EPS, PDF, PSD, JPEG, and PNG
• All fonts converted to outlines.
• Artwork should be created at 300 dpi
• CMYK 4-color process printing, and do not print PMS ink.
• At least 1/16" bleed around the perimeter of your artwork
• Rich black: C60 M40 Y40 K100
• One mask file for each option (Spot UV, Foil, Embossing, or Raised Ink)

Finishing Options

• Clearly indicate the option and the printing side

- Front_CMYK_Print.pdf
- Front_Spot_UV.pdf
- Back_CMYK_Print.pdf
- Back_Spot_UV.pdf

Do you provide proof?

A digital proof will be sent to the customer before being sent for printing. Customers are responsible for carefully reviewing orders before approving them to avoid errors. If the customer accepts and confirms the order, assumes no responsibility for any errors that are not corrected by the customer.

We will make every effort to ensure color accuracy.

We will make every effort to ensure color accuracy. We do not guarantee accurate color matching between customer images, files or previously printed materials. There may be a 10% color change that can occur due to press calibration when printing.

Can I cancel or change my order?

The Fino Print will be happy to help you cancel your order prior to approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. If the job is canceled, any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. (40%-50% of total transaction) Once the order has been placed successfully, No Refunds are issued for the Logo, or Graphic design services.

What if I am not satisfied with my order?

The Fino Print is committed to customer satisfaction. However, we are not responsible for typing, color, image, or design errors introduced by customers in the document creation process.

What is your return policy?

Since each order is unique to each customer it has no resale value, therefore All Sales Are Final. If we verify that we made an error on our end, we will re-print the order. No Refunds or Credit. Customer must notify The Fino Print within 5 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive a replacement, the customer must return 100% of the received product within 10 days (at their own expense) from the time when the delivery was received. All new charges related to expediting printing (Rush Printing or Shipping) are NON REFUNDABLE, including those orders that are returned for any reason.

What is the turnaround time?

The estimated turnaround time is displayed on each product page and will vary depending on the selected options. These times are calculated as business days and do not include weekends or holidays. Unexpected failures, malfunctions, and / or technical problems with (printing) equipment may delay the printing process.

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